Privacy

What the form collects

Your name, phone number, ZIP code and what you write in the note. It also records the page you sent it from, the page you first arrived on, where you arrived from, and any campaign tags in the link, so we can see which pages produce real jobs.

What a call collects

Calls run through a call-tracking service and are recorded. Kept: your number, the time, the length, and the recording.

Who receives it

The operator serving the Grand Rapids area, who calls you back; the people who run the site; and the hosting, form and call-tracking providers that process it for us. Google Analytics gets separate visit data, set out under Browser storage. Nothing is sold on to advertisers or data brokers.

Browser storage

No advertising cookies. One session-storage item records the page you first landed on and clears when the tab closes.

Each page served from this domain also loads Google Analytics, a visit counter run by Google, which sets two analytics cookies, _ga and _ga_CBN60DEXBK, to tell visits and returning browsers apart. Sent to it: each page viewed, with its web address, title and referring page; basic browser and device details; and a few actions (the menu opened, a phone link tapped, a link toward the request form followed, the form started or sent, the thank-you page reached). Form entries never go to it; the point is a running count of visits and a view of which parts of the site people use.

Removal

Job details and recordings are kept while useful for handling and paying for the work, then deleted. If you would like yours deleted earlier, say so through the contact page from the number you used.

Changes

Apply from the day they are published here.